COVID-19 Information

From 6 April 2021, Landgate customer service will be moving to a new, COVID-Safe way of operating.

This means we will resume full counter services, in a COVID-Safe way, from this date. Self-lodgement and digital lodgement acceptability checks (LAC) will cease.

Please note, the requirement to ensure your lodgements meet LAC remains in place as per CIB 200 published in 2010.

The following COVID-Safe hygiene measures will be in place to facilitate an increased safe operating environment for all:

  • Automatic hand sanitiser stations at the entrance to both our Perth and Midland sites, and on our counters.
  • All guests will be required to complete the SafeWA contact register by either scanning the QR code from the SafeWA app, or registering manually upon entry.
  • Additional cleaning practices have been put in place.
  • Physical distancing practices will be adhered to.
  • Screens have been installed on our counters.

Latest Updates

Latest updatesPublished
CIB 356: Landgate's new COVID-Safe way of operating16/03/2021
CIB 354: Landgate customer service arrangements from 8 February 202105/02/2021
CIB 353: Change in Landgate customer service arrangements31/01/2021
CIB 349: COVID-19 mandatory contact register30/11/2020
CIB 347: Changes to self-lodgement process09/11/2020
CIB 334: COVID-19 Landgate Customer Service Arrangements30/03/2020
CIB:333 Self-lodgement extended27/03/2020
CIB 332: Self-lodgement trial23/03/2020
CIB 331: COVID-19 Impacts on requirements for Verification of Identity inside and outside Australia and document witnessing outside of australia20/03/2020
CIB 330: COVID-19 Customer Update19/03/2020

For more information

This page was last updated on: 16 Mar 2021