How to use Map Viewer Plus
If you need help using Map Viewer Plus, please read the following information. You may also like to check your system compatibility if you're having trouble launching the application.
If you have any questions, please contact our Customer Service Team.
How to use the map navigation tools
The viewing pane is on the left-hand side of the map. These help you change your map view.
Zoom in: click to zoom the image in.
Zoom out: click to zoom the image out.
Default extent: zoom the map out as far as possible.
My Location: when using a mobile device, this button will pinpoint your location using broadcasting coordinates.
View mode: click this to switch between Map View, Aerial Imagery View and Hybrid View.
Switching between map views
You can switch between three different map views by clicking the current mode button on in the viewing panel.
- Map view: the map view shows mapping layers such as street information, property numbers and boundaries. This will be the defaulted view. Clicking on this will deselect your layer selection.
- Aerial view: the aerial view shows the most recent aerial photography for the area. Clicking on this will deselect your layer selection.
- Hybrid view: this view shows a combination of map layers and aerial photography. Clicking on this will deselect your layer selection.
Note that using these buttons resets the layer list to the default set for the specified map view.
Back: go back to the previous view.
Forward: following the use of the 'back' tool, you can use the 'forward' tool to move forward to your latest generated views.
At the top right is the widget pane. These navigate through the program and products available.
Search: find a property or location in Western Australia.
Layer List: turn layers on the map on and off to see different attributes.
Legend: find out what the colours and symbols on the map mean by referencing the legend.
Available Products: find out what products are available to purchase about the location you are viewing on your map.
Buy Aerial Photography (Historical Imagery): you can purchase and view Aerial Photography and steps you through the buying process. Selecting this clears your last list selection.
Property Sales View: view free property sales information based on location, sales date and sales prices. Selecting this clears your Layer list selection.
The Print Function will allow you to print from the contents of the screen.
Select layer view: Select widget allows you to select an area and interrogate the information based on the selected layers.
Measurement Tool: Measurement tool allows you to measure by area, distance between points and find the co-ordinates of a specific point.
Info: lists helpful links to information associated with Map Viewer Plus.
Opens a new tab in your browser with the Landgate Corporate Website Home Page.
Opens a new tab in your browser with the privacy information for use of Landgate’s online applications.
Opens a new tab in your browser with the copyright information for all content on Landgate’s Corporate Website.
Opens a new tab in your browser with the disclaimer information for use of Landgate’s Corporate Website.
Opens a new tab in your browser with the contact information for Landgate, including phone numbers, business hours and postal address.
Opens a new tab in your browser with the Feedback Form to allow you to provide Landgate feedback on the Map Viewer Plus application.
Opens a new tab in your browser with this help page so that it can assist you with your Map Viewer Plus experience.
Opens a new tab in your browser with your shopping cart, so that you can view all the products currently added for purchase.
At the bottom left hand side of the screen is the scale bar and coordinates readout.
This scale will change as you zoom in and out of the map to provide you a guide on distance that is being covered.
These are the coordinates for a point on the map. You can change the display between geographical coordinates (latitude and longitude) in decimal Degrees, and projected (grid) co-ordinates by selecting the upwards arrow. The option to select which option is available first by clicking on the upwards arrow, then select the point by clicking on the Coordinate capture icon to the left and then clicking on the map to get the coordinates.
If your map viewing session was closed you can return to the last screen by clicking on this widget.
How to locate a property
Click on the Locate a Property button .
There is a variety of search criteria you can enter to find the location you wish to view.
Searching by Address
To locate a property with this search tool you will need to know the address of the property as officially recorded with Landgate.
As you type the address in the search box, the system will try and match the address to Landgate's address database. As the correct option is presented, click on this address to submit it.
If the system finds an exact match for your search address it will display an image of the property in the map window. If the system cannot find an exact match for your search address it will provide a list of addresses in the left-hand panel for you to choose from. Click on the most relevant search result for it to appear in the map window.
Searching by Certificate of Title
To locate a property with this search tool you will need to know the volume and folio number of the property you are looking for. Select the appropriate option from the drop-down menu and enter the volume/folio number as prompted in the format [volume]/[folio]. Select ‘Search’ to request the result, which will display the Lot on Plan below the search button and return the map on the left-hand side.
Search by Lot on Plan
To locate a property with this search tool you will need to know the lot on plan details including:
- parcel type
- plan number
- lot on plan
Select ‘Search’ to request the result, which will display the Lot on Plan below the search button and return the map on the left-hand side.
Search by Crown Allotment
To locate a property with this search tool you will need to know the Crown allotment details including:
- allotment type
- allotment number
This search will only return results for current properties still listed with crown allotments. If the property has had the crown allotment details replaced with a lot on plan number, you can request Customer Service to conduct an historical search to find out what the current legal land description is of the property in question.
Search by Locality
Locate your area of interest using locality (suburb if in metropolitan area). As you type, the system will try and match the locality to our address database. As the correct option is presented, click on it to search.
Search by Local Government
Locate your area of interest using the Local Government. Type in the name of the Local Government by starting with the location name, followed by the prefix. For example, a search for “The City of Swan”, would be typed in as “Swan, City of”.
Search by Townsites
Locate your area of interest using Townsite names. Type in the name of the Townsite e.g. Narrogin and click the Search button.
Search by Districts
Locate your area of interest using the district names. Type in the name of the district e.g. Kent and click the Search button.
Locate by Reserve Number
To locate a property with this search tool you will need to know the Reserve Number (e.g. R12135). If you only have the name of the Reserve (e.g. Kings Park), you will need to search using the Points of Interest option. Note that only the number is to be entered e.g. 12135.
Locate by Points of Interest
To locate a property with this search tool you will need to know the name by which the Interest is commonly known as (eg Manjimup Courthouse). If your search is not an exact match, it will display options for you underneath the search option for you to select.
Search by Coordinates
To locate a property with this search tool you will need to know the coordinates in one of three formats:
- Metres (MGA) coordinates
- GMA Zone
- Decimal Degrees
- Degree Minutes Seconds
Locate by Land ID Number
To locate a property with this search tool you will need to know the Land ID Number (e.g. 241156). If you do not have this number, you will need to select a different search option.
Locate by Polygon ID Number (PIN)
To locate a property with this search tool you will need to know the Polygon ID Number (PIN) (e.g. 241156). If you do not have this number, you will need to select a different search option.
Locate by State Electorates
To locate a property with this search tool you will need to know the Polygon ID Number (PIN) (e.g. 241156). If you do not have this number, you will need to select a different search option.
Locate by Geodetic Survey Marks
To locate a property with this search option you will need to know the Geodetic Survey mark number. E.g. SSM Bellevue 35B
How to purchase property information
Click on the Search button and locate the property or area in question.
Then, select the property on the map. The boundary colour of the property will change colour to indicate which property is selected.
Click on the Available Products button to see what products are available. This right-handed panel will list all the product names, and their associated cost.
There is a link to the product information for each available product, which will open the Landgate website in a new tab to the product page.
If you would like to purchase the product, click on the Add to cart button to add the product to your shopping cart. This will launch a new tab in your browser to ensure that you can navigate between your shopping cart and Map Viewer Plus so that you can select more products with your original search.
If you close the shopping cart, but wish to review the cart to proceed to purchase, you can open your cart by clicking on the Shopping Cart button at the top of the screen. As you add more and more products, the number next to the cart will increase to indicate how many products you have in the cart ready for payment.
Once all your items have been selected and you wish to proceed to the payment screen, select the Shopping Cart button which will launch the window and prompt you through the transaction process.
How to purchase aerial photography
- Locate the area to capture by using the Search feature.
- Select the Mosaic - select from available photography and define the extent of your required image.
- Confirm photo - preview your image, check image output properties, size and cost.
- Review your shopping cart
- Enter your details
- Check and confirm your order
- Print your receipt
You may also want to read the frequently asked questions.
- Locate the area to capture
To start your order, you will need to locate your area of interest using the Locate a Property section. There are multiple ways to search depending on the details about the property location you have on hand.
The addresses or search results found will be listed and the best match will automatically be displayed in the map view window. You can view your selected area of interest as a map, an aerial photograph or a combination of both.
Note: If no address or search result is found, a close match to the address or details specified will appear in the list instead. If no result is suitable, you can choose to re-enter your search criteria.
When you are happy with the area of interest, click onto the Buy Aerial Photo button to start ordering your image.
- Select the Photo
This step allows you to define the extents of your image and select the aerial photography you want to view and/or purchase.
- Select the mosaic you wish to view and/or from which to buy your imagery from.
The most recent image is selected by default. You can choose from older imagery which vary in resolution, by selecting from the mosaics available on the list. If you select a different mosaic the image displayed in the map window will change accordingly.
The aerial photography in the list shows those that are relevant for your location. They are listed in order of when the aerial images were captured (with the most recent image appearing at the top of the list). You can click on the mosaic option and hold the mouse over the mosaic name to see the resolution, ground measurement, accuracy statement and capture date.
Once you are happy with your selection, select the Next button.
- Select the area you want.
If you want to purchase the aerial photography displayed in the entire map window, just select the Next button.
Alternatively, you can purchase a section of an aerial image (e.g. cnr Hay St and William St in the 'Perth CBD'), by 'cutting out' the section of the aerial image displayed in the map window. This can be done by using the scissors tool on the toolbar to 'draw' a square/rectangular-shaped box around the desired area of photograph. This box should be visible in the map window and confirms the section being ordered.
Note: if you wish to reset your area of interest, simply redraw your box and the selection will reset.
You can go back to the previous step by selecting the Back button.
When you are happy with your selection, select the Next button.
- Specify and confirm photography
To specify how you wish to have your photography delivered to you, just follow the steps below:
- Confirm the format of image you require from the selection available in the image format field.
There are four image formats to choose from:
- JPEG (or JPG) format (default)
- ECW format
- JPEG2000 (*.jp2) format
- GeoTIFF format
- The photography displayed on screen, will be based on the default properties of the source image (ie the original mosaic that the image was taken from). To change these ground resolutions, click the 'view advanced output properties' link to make the appropriate changes.
The photography displayed on screen, will be based on the default properties of the source image (i.e. the original mosaic that the image was taken from). To change the ground resolution, click the 'view advanced output properties' link to make the appropriate changes.
Changing the default Ground Measurement of your aerial photography will alter the price and quality of your image. Please note there is a limit to the size of aerial imagery that can be purchased online. To find out more, see 'Will the size of the photography that I buy affect how it is delivered?'. There is no provision to change the default Datum or Projection.
- Review the cost of your photography. The uncompressed size of your aerial image (in megabytes) will affect the cost. Therefore, if the dimensions of your image change, the size (and consequently the cost) of your image requested will all also change.
Altering the ground measurement/resolution of your image will affect size, quality and cost of the image. Refer to Landgate’s online aerial photography pricing for more information.
- Select 'next' to add your aerial imagery product to the shopping cart. You will also be able to review the contents of your entire order.
- Review Shopping Cart
You can view the contents of your order at any point throughout the ordering process by selecting the shopping cart button . All products you have selected for purchase are listed, with the delivery type and cost of each product noted alongside each entry. A subtotal of the cost of all products in your order (excluding any delivery charges) is also displayed.
You can remove any unwanted items from your shopping cart by selecting the rubbish bin icon shown alongside the product you wish to remove. Once this icon is selected, you will be prompted to confirm that you wish to remove the selected item from the trolley before the item is removed completely.
From the 'review cart' screen you can choose to either 'continue shopping' or to proceed to the 'your details' screen by selecting the next button.
Note: Regarding delivery of aerial photography products, delivery is determined by the size of the image. For further details on how this is determined, see Will the size of the photograph that I buy affect how it is delivered?
- Your details
To process your order, Landgate need your contact details and your credit card details. We will only contact you if there is an issue with the order.
Be sure to enter the correct email address as this is where we will send the products you have ordered electronically as attachments, as well as your tax invoice. Select 'next' to proceed to the confirm order screen.
Note: If you have a MyLandgate account and this payment method is not visible, see How can I pay online for further details.
- Confirm your order
Take some time to check the details of your order. You can change the details by pressing the 'back' button or by clicking on the relevant step in the progress bar along the top of the screen.
The total cost of your order, including any relevant delivery charges, is displayed at this screen. To confirm your order, select the 'submit' button.
Upon placing your order for aerial photography, you will need to accept the terms and conditions for its use. For more details on this, see Are there any terms and conditions about how I use the photograph I buy?
Note: Once you have submitted your order you cannot request any further changes to your order or your details. Be sure that you have revised your order before submitting.
A processing payment screen will be displayed whilst we are confirming your payment details.
There is some very important information given to you on the receipt screen:
- The Landgate request number is used to track your order and will assist us in easily identifying your order, if any problems are encountered during the delivery process.
- Your bank receipt number is your record of payment. If there are any problems with your credit card, you will need this number when you speak to your bank.
You may wish to print this page for your records. However, an invoice will be provided with the email delivery of your order. If you have any questions, please contact our Customer Service Team and have your request number on hand, if you have not received your photography product via email within 30 minutes.
Property sales view
- Select area
To view sales view information, you first need to locate the suburb or street that you are interested in. Use the Locate a Property function to view the map area required.
- Specify Sales Search Criteria
You can refine the way sales are displayed and reported using several filter options:
- Sales date: you can opt to view sales in the last 6 months, 12 months, 24 months, or 36 months. The system defaults to show all sales. Sales dating back to 1988 will be displayed.
- Sales price: you can opt to view sales within a certain price band eg $250k to $500k. The system defaults to show all sales.
- Sales type: you can view all sales, just registered sales or just pending sales. The default is all sales.
- Strata properties: you can opt to include strata properties, exclude strata properties or only show strata properties. The default is to include strata properties.
- Specify your Map View
Your map will be colour coded either by sale date or sale price as per the legends below:
You can choose your preferred colour-coding option by clicking on the relevant radio button with the colour code legend.
- Order a sales view map & report
When you have selected the preferences, you are ready to add the product to your shopping cart. The report and map will cover all properties within a 150-metre radius from a central location. Left click on the central location, which will create a pop-up screen. This will state the cost of the report, how many records the report will entail, and the option to add the report to your cart.
If you’re happy with the result, select the Add to Cart button.
A new browser tab will open up, allowing you to view your shopping cart items.
How to add layers
To add layers to the map view window you must first zoom to your area of interest. Once you have located your area of interest click on the Layer List button .
This will activate a list of available layers in the right-hand panel of the screen. The layers are grouped under the category headings of:
- Administrative Boundary
- Overview Towns
- Points of Interest
- Bus Stops and Routes
- Survey Index
- Landgate WA Now Mosaic
You can also choose to turn on/off imagery by cycling through the map modes
base map view
click on icon again to include areal imagery view
click on it again for the hybrid view this will add boundaries, roads, street numbers and Local Government information.
To display all the layers within a category, click on the triangle symbol next to the heading. This will expand the list of layers within that heading and allow you to turn on/off the layers you wish to display. Turn the layers on or off by simply clicking in the relevant tick box next to the layer.
Selecting the search function allows a keywork search function
There is an option at the top of the list where you can click to select these options:
- Turn All Layers On
- Turn All Layers Off
- Expand All Layers
- Collapse All Layers
Clicking on this option allows the use of the transparency option on layers
When you have turned layers on, you can use the Legend button to understand the symbols and colours used on the map.
There is a sliding scale of transparency for the operational layers.
When you have turned layers on, you can use the Legend Widget button to understand the symbols and colours used on the map.
There are many layers you can make visible on your map including features such as road names, property boundaries, contour information, schools, points of interest and bus routes.
For a full list of layers and their descriptions please refer to the table below.
|Operational Layer||Sub Layer||Description|
|Administrative Boundary||Those areas and boundaries defined by government acts, statutes and regulations that are shown for, or relevant to, land development, information and administration purposes of the State Government of Western Australia.|
|Localities||Locality (Suburbs in metropolitan area) boundaries.|
Local government (shire) boundaries.
|Ward boundaries||Local government ward boundaries.|
|State Electorates||This layer shows the boundaries of the electorates for the Western Australian Legislative Council (Upper House) and Legislative Assembly (Lower House)|
|Districts||Legacy boundaries used by the State to assist with land identification for the allocation of crown land. These have reduced relevance in today’s land development process.|
|Town site||The boundaries of gazetted town sites.|
|Region Scheme – Boundary||Region Schemes exist for the areas of Perth, Peel and Greater Bunbury. They outline objectives for state and regional development and provide a statutory mechanism to assist strategic planning, coordinate the provision of major infrastructure and set aside areas for regional open space and other community purposes.|
|Region Scheme – Zones & Reserves||These identify areas where controls on planning exist.|
|Overview Towns||Towns are identified for reference|
|Point of interest||A point of interest includes common facilities such as sports clubs, service stations, places of worship, public toilets etc.|
|Health & Education||Layer illustrates school district boundaries and name and point location of schools. Also shows health care locations e.g. Hospitals.|
|Community||Layer illustrates community locations such as community and multicultural centres, and police stations.|
|Fire Stations||Layer illustrates fire station localities.|
|Geographic||Layer notes all geographic names of features like lakes, beaches, rivers, bays etc.|
|Recreation||Layer illustrates recreational points on the map such as picnic areas and parks.|
|Transportation||Layer illustrates locations for transport hubs such as train stations and ferry ports.|
|Commercial & Industry||Layer illustrates shopping locations and childcare centres.|
|Bus Stop & Routes|
|Bus Stops||Layer illustrates locations where a bus stop has been registered.|
|Bus Routes||Layer illustrates the roads serviced by bus routes.|
|Freeways, Highways & Main Roads (S)||Major and minor roads, tracks and transport features.|
|Proposed Roads||Indicates roads that are only at the "proposed" stages of land development (eg: new subdivisions that may not have begun or are at various stages of development)|
|Topography||Maps the surface features including elevation, water bodies, and other points of interest.|
|Elevation Point||Also known as a spot height, is a reduced level reading showing height above mean sea level at that position. These are not captured across the full extent of the state.|
|Contour Line||Is a line drawn on a map that is interpreted from spot heights (elevation point) that indicates height above sea level. They are used to show map readers the general undulations (peaks and troughs) in the terrain. Contour height intervals in the map viewer vary from 5 metres to 20 metres and is dependent upon the area of capture.|
|Geodetic||Measurements in relation to the size and shape of Earth and the position of points on it in 3-dimensional space|
|Geodetic Survey Marks||Contains horizontal and vertical coordinates and selected attributes of geodetic survey marks such as Standard Survey Marks (SSM) and Bench Marks (BM).|
|Geodetic Survey Marks Reference Marks||Buried (usually) permanent marks that protect the position of the visible (usually) geodetic survey marks (SSMs and BMs)|
|Cadastre||This layer category contains information relating to land parcels.|
|Cadastral Points||A graphical depiction of parcel boundary points.|
|Cadastral Derivation Points||A themed view of cadastral point coordinate calculation method providing a visual presentation of likely coordinate accuracy.|
|Cadastral Control Points||A graphical depiction of cadastral control points.|
|Boundary Lines||Shows land parcel boundaries for all land parcels in WA.|
|Line Dimensions (in metres)||Lot boundary dimensions|
|Cadastre Derivation Lines||A themed view of cadastral line distance derivation method providing a visual presentation of distance accuracy.|
|Lot on Plan – Boundaries||Line data showing the boundaries of each lot|
|Lot on Plan – Annotation||Description of the Plan|
|House Numbers||The street address attribute assigned to each dwelling|
|Lot on Lodged Plan|
Lot that exist on plans that are currently lodged in the Landgate land registry system but not yet dealt on
|Cadastral Polygons||A digital representation of land parcels|
|Cadastre Polygons – Annotation||Description of the land parcels as discrete polygons|
|Land Tenure||This layer categorizes land parcel type e.g.: Freehold subdivision lot, crown subdivision lot/location (Crown Allotment), Reserve, Lease, vacant crown land. Please note: a land parcel shown as Crown Allotment does not necessarily mean it is owned by the state of WA.|
|Easements & Other Interests||This layer indicates land that is impacted by an easement (does not indicate benefit vs burden) or other interests such as profit apprendre, memorial, carbon covenant etc.|
|Plan Extent||The extent of the plan identified|
|Plan Labels||A digital representation of labels on plans|
|Field Record Labels||A digital representation of labels associated with field records. Field records are the licensed surveyor’s notes from surveys of land|
|Scanned Survey Index Plans||The scanned image of legacy Survey Index Plans that are no longer maintained. This is a static dataset|
|Landgate WA Now Mosaic||Displays aerial photography over the map|
|WA Now Index||Notes the date the imagery is taken|
|WA Now Imagery||Displays the imagery on the map|
Viewing historical photography
Historical Photography is viewed within the Buy Aerial Photography option, when selecting the different mosaics.
How to Print, Select, View attributes and Measure
The Print Function will allow you to create a PDF Map or PNG32 image from the contents of the screen.
How to Use the Print Function
Step 1 – Locate the Property
Locate the property and/or area on the screen that you wish to capture. Turn on any layers that you wish to see on your print. Turn off any layers you wish to hide on your print. Zoom in or out to the desired view. Remember - whatever is on your screen will be loaded into the print templates to the best fit possible.
Select the “Print” icon at the top right of the screen. This will display the Print information for you to manipulate the end result.
Step 2 – Change the Map Features
There are three fields to change the map output – Map Title, Layout, and Format.
Map Title – Type in any map title you’d like for your map. This will appear at the top middle of the map. You can also choose to have no title, just ensure there is no text appearing in this field.
Layout – Map Viewer Plus has standard templates that have been created to layout the map in five different ways.
- A3 Landscape
- A3 Portrait
- A4 Landscape
- A4 Portrait
- MAP_ONLY - this layout has no boarder to the map which makes it a good format to create a PNG32 formatted image. By default, the dimensions are 670x500. You can change these dimensions in the Advanced functions.
Format – You can choose between PDF or PNG32. The PDF is the map a document format. The PNG32 is an image format.
Once you have chosen the Layout and Format for your map, you can select the “Advanced” button to be specific on the output. You can change the preserve from the defaulted Map Scale to Map Extent, as well as the dimensions of a Map Only output.
Map Scale – Selecting Map Scale prints features the same size as seen on the screen.
Map Extent – Selecting Map Extent prints the extent of the map view on the selected page size, Landscape layout is recommended when selecting this option.
Step 3 – Create the Map
To create the map, select the “Create” button.
Below these details, you will notice your Map begin to create. Your maps will load in chronological order, starting with 1.
Once the Map is complete, it will be listed with your Map Title.
To open your map, click onto the map title. This will open the PDF within your browser, allowing you to use the standard PDF viewer tools to save the map to your computer, or print the map directly to your printer.
As a map is creating, you can move your map to a new location to capture a new area – you don’t have to wait for the map to generate. You can go back to the locate feature of Map Viewer Plus to search and locate a new location or drag the map to the next selection. Your maps will stay in the list until they expire, or you manually clear the prints.
You can create up to 5 maps in Map Viewer Plus through the print function before you need to clear the prints to create more. To clear the prints, select “Clear Prints”. This will delete the maps from the list, allowing you to create and save more. It is important to note that your maps will expire after 30mins and be removed from the list, as per the note below your maps.
How to use the Select Option
You can select by:
Step 1. Select the layer/s required using the layer widget
Step 2. Select the area of interest on the map.
Step 3. Select the method of identifying the area of interest i.e. drag a rectangle over area of interest
Step 4. Click on the to view the selection actions
Step 5. Select action
Zoom to will zoom to the selected area
Pan to will pan to the selected area
View in Attributes Table option provides a reading pane at the bottom of the pane, each layer has its own tab
Clear selection will clear the selected view
option will provide the view pane below
The options filter provides these options:
At the bottom of the information pane this displays attribute information when selected
At the top of this pane in the middle is the open this pane option.
This information can be filtered by selecting or deselecting the box on the left hand of the attributes table
Attributes will change according to the layer selected
In the bottom right hand corner is the Overview Map widget. The Overview Map widget displays the current extent of the map within the context of a larger area and updates whenever the map extent changes.
The option expands this screen
How to use the Measurement Tool
The Area measurement tool has these options:
- Square Miles
- Square Kilometres
- Square Yards
- Square Feet
- Square Feet (US)
- Square Meters
The distance measuring tool has these options:
- Feet (US)
- Nautical Miles
The Location measurement tool has these options:
- DMS (Digital Mapping Service)
- Which is measured at a point that is selected via this option
To use these options, click on the option required and click on the area to be measured, move to the next point and click as required double click to finalise the action. The results will be displayed.
The Information icon
This links to relevant information on the MapViewer.
Why have you spelt metre incorrectly in the measurement widget? ‘Sq. Meters’?
ESRI is an American product and as a result we are limited to American spelling.
How do I highlight multiple polygons in Map Viewer Plus?
A video is available - please refer to the ‘Selecting multiple polygons’ video for instructions.
Why is the Name attribute on the Pop ups i.e. Cadastral Derivation Points blank?
The Name attribute is blank when there is no name data available
On the map I cannot see some of the labels as other labels are sitting over the top, how do I fix this?
Label conflict should not occur within the same operational layer. If you have multiple Operational layers on, then label clash may occur. Try to pan which should move the labels from conflicting. Alternatively, you can turn off the operational layer/sub layer that is blocking the label.
Why can I not see Property Sales View?
Check to see if you have Land Tenure sub layer turned on. Land Tenure has a ‘fill symbology’ which covers the Sales Layer. Turn off Land Tenure you should then be able to see Property Sales View.
Why is the value in the longitude_dd field in the Attribute table different to the value in the csv?
Excel is formatting the number automatically, if you click on the column itself you will see the raw value. If you change the column to a number with eight decimal points you will see the whole value.
Are there any constraints when using mobile devices?
iPad/iPhone are unable to download CSV and all mobile devices are unable to highlight multiple lots without a physical keyboard attached.
Why does my layer list selection keep changing?
Each time you switch between the different views (Map, Aerial and Hybrid), click on Buy Aerial Photo (historical imagery) and Property Sales View widgets the layer list selection will change to their default selections.
Is it possible to restore my last session?
Yes, simply click on the App state which is displayed in the bottom right hand corner.
I have selected by layer and highlighted some points, where can I access my selected features in the attribute table?
After selecting the features using the Select Widget, you can view the selected features in the attribute table by clicking on the layers Selection actions and selecting View in Attribute Table in the Select Widget.
How do I remove the highlighting on my map?
Go to the select widget and clear your selection.
Why does my App state not work?
If you have recently cleared your cache them the history App state is unable to restore the map extent and layers.