System compatibility
| Windows operating system | Mac operating system | ||||
|---|---|---|---|---|---|
| Internet Explorer 11 | Firefox 54 | Chrome 60 | Edge 38 | Safari 10 | |
| MyLandgate portal | No issues | No issues | No issues | No issues | No issues |
| Land Enquiry (LEN) | No issues | No issues | No issues | No issues | No issues |
| Electronic Advice of Sale (EAS2) | No issues | No issues | No issues | No issues | No issues |
| Region Scheme Certificate (RSCS) | No issues | No issues | No issues | No issues | No issues |
| MyLandgate Map Viewer | One or more issues | Issues prevent this system from loading | Issues prevent this system from loading | Issues prevent this system from loading | Issues prevent this system from loading |
| Map Viewer Plus | No issues | No issues | No issues | No issues | No issues |
| Shopfront Products | No issues | No issues | No issues | No issues | No issues |
| Broker Service | No issues | No issues | No issues | No issues | No issues |
| ePlan Lodgement | No issues | No issues | No issues | No issues | No issues |
| Online Geographic Names | No issues | No issues | No issues | No issues | No issues |
Issues log
MyLandgate Map Viewer
| Browser | Issue | Workaround |
|---|---|---|
| Internet Explorer | Print tool - 'Print View' button displays blank page when selected |
Within the broken image link page, right click on the page and 'View source' Copy the file path starting from 'file' and ending with 'png' Paste it in the URL box Image will appear. |
| Edge | MyLandgate Map Viewer is not available in Microsoft Edge browser as it does not support plug-ins. | MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit). |
| Firefox 54 | MyLandgate Map Viewer is not available in Firefox 54 browser as it does not support plug-ins. | MyLandgate Map Viewer can still be accessed via other supported browsers;Internet Explorer and Firefox 51(32 bit) |
| Firefox 51 (32 bit) | Print tool - 'Print View' button displays blank page when selected | Right click on the broken image icon Select 'Copy image location' Paste it in the URL box Image will appear |
| Chrome | MyLandgate Map Viewer is no longer available in Google Chrome browser. As of September 2015 Google no longer supports plug-ins. | MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32bit). |
| Safari | Application does not load when launched. ERDAS web plug in is not supported by Apple Mac as it is a Microsoft application. | MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit). |
Scheduled maintenance
Customers please note that Landgate performs system upgrades and maintenance on a regular basis. During these times some or all services may be unavailable, however Landgate will provide customers with details about which products or services are temporarily unavailable.
Our current scheduled maintenance times are:
- application changes are undertaken on Wednesdays from 5pm to 12am
- network/infrastructure changes are undertaken on Tuesdays from 5pm to 12am.