Land Enquiry Services

Land Enquiry Services allows you to search land and property information, enquire on a dealing status, and order related products including certificate of titles, plans and documents. Simple navigation means it’s easy to discover, explore and purchase Western Australian land and property information.

With a range of search options, as well as predictive address searches, you can find what you’re looking for in less time.

Improvements from Land Enquiry (LEN)

Land Enquiry Services provides the same functionality as Land Enquiry (LEN) with the exception of accessing historical data.

FeatureLand Enquiry (LEN)Land Enquiry ServicesDetails
Ordering titles, documents, and surveysYYLandgate still provides access to these products
Ordering reports and other property productsNYLand Enquiry Services now provides a one-stop-shop for most products.
View ownership history (previously known as Sales Enquiry)YYSee this information now without interactive fees
View property informationYYMore information available at a glance
Connect to a mapping programNYLaunch Map Viewer Plus at the property or plan you are searching
Access historical dataYNThis is now available as a downloadable dataset in Data Services
Manage my subscriptionsYYManage your NofityMe and TitleWatch subscriptions

Land Enquiry Services is available for everyone to use; however access restrictions apply to some information from the registry, which is managed through your Landgate login access.

Access for Land Enquiry Services

Land Enquiry Services allows everyone to use the information they have to assist them with their discovery of land data in Western Australia. Different rights granted to different levels of access allows everyone to use the same system while still maintaining restrictions where required.

There are currently three different roles – Guest, Registered, and Billing Account. Upgrading roles will depend on your ability to meet the requirements and will only be necessary should you require a function your current role does not provide.

ActionGuest RoleRegistered RoleBilling Account Role
Requires you to register with a Landgate loginNYY
Payment option availableCredit Card onlyCredit Card onlyCredit Card or Billing account
Ordering products and reportsMost products are available for orderMost products and additional reports are available for orderAll products and reports are available for order
Viewing property detailsView limited information about a propertyView additional information about a propertyView all the information about a property
View plan detailsView limited information about a planView additional information about a planView all the information about a plan
View a list of documents associated with a propertyNYY
Check on the progress of a lodgement and access the NotifyMe productNYY
Purchase name reports onlineNNY
Manage my subscriptions for NotifyMe and TitleWatch productsNYY
View ownership historyNNY

Access Roles

Guest Access

This access enables you to use the Land Enquiry Services application without registering for a Landgate login.

With guest access you can:

  • view limited property and plan details
  • access most of Landgate’s products including certificate of titles, plans, and documents
  • view an aerial image of a property if available, and connect to Map Viewer Plus
  • use a credit card to pay for purchases.

Start using Land Enquiry Services as a guest user now

Registered Access

This access enables you to use the Land Enquiry Services application after registering for a Landgate login. To launch Land Enquiry Services, select the ‘login’ option and type in your Landgate login and password. Accessing Land Enquiry Services as a registered user will provide you access to more information than a guest user.

With registered access you can:

  • view additional property and plan details
  • access most of Landgate’s products including certificate of titles, plans, and documents
  • view an aerial image of a property if available, and connect to Map Viewer Plus
  • use a credit card to pay for purchases
  • check the progress of documents going through registration
  • manage your subscriptions to NotifyMe and TitleWatch products
  • access the free Reserve Report.

Start using Land Enquiry Services as a registered user now

Billing Account Access

This access enables you to use the Land Enquiry Services application after registering for a Landgate login and joining a billing account. To launch Land Enquiry Services, select the ‘login’ option and type in your Landgate login and password. Accessing Land Enquiry Services as a billing account user, will provide you access to more information than a registered user, and gives you the option to charge your billing account for purchases made.

With billing account access you can:

  • view all the property and plan details (including proprietor names)
  • access all Landgate’s products including certificate of titles, plans, and documents
  • view an aerial image of a property if available, and connect to Map Viewer Plus
  • use a credit card or your billing account to pay for purchases
  • check the progress of documents going through registration
  • manage your subscriptions to NotifyMe and TitleWatch products
  • access the free Reserve Report
  • purchase current and historical name reports online
  • check the progress of documents going through registration
  • view ownership history of a property.

Start using Land Enquiry Services as a billing account user now

You don’t have a billing account, but you’re interested in one? Read more about MyLandgate and Billing Accounts.

Helpful Resources

To support your use of Land Enquiry Services, the below support resources area available.

GuidesSizeFormatPublished
Ordering a Certificate of Title0.42MBPDF5/2019
Ordering a Certificate of Title with Sketch0.40MBPDF5/2019
Ordering a Document0.56MBPDF5/2019
Ordering a Plan0.45MBPDF5/2019
Ownership History0.61MBPDF5/2019
Order Multiple Products0.44MBPDF5/2019
Dealing Status (coming soon)0.00MBPDF5/2019

Why does the error say i do not have the required role to access the search/product?

Your login will be one of three different types of roles - Guest, Registered, or Billing Account. Land Enquiry Services uses roles to determine what products you can buy, what information you can see, and what types of searches you can perform. For more information about roles and increasing your access, refer to the Land Enquiry Services information page.

How do I know who is logged in?

At the top right corner, there is a grey box that will contain either 'Guest User' if you have chosen to use the application as a Guest, or it will note the name of the user who has logged in with their Landgate Login. If your Landgate Login is joined to a Billing Account, you will also see the account number to ensure you have selected the correct account before incurring charges.

Is it possible to access Map Viewer not Map Viewer Plus from Land Enquiry Services?

No, Land Enquiry Services connects you to Map Viewer Plus. It is more compatible with the latest web browsers ensuring you have a better experience locating land information. Separate access to Map Viewer is still available through the MyLandgate portal for billing account customers only.

With the launch of Land Enquiry Services will there be an increase in fees?

No, fees for products and services are set each year in correlation with CPI and regulation standards. The launch of Land Enquiry Services does not alter the fees Landgate charges.

How are Associated Documents ordered?

Associated Documents are in chronological order for the Date of Execution, with the most recent being at the top of the list.

Why are Restrictive Covenants Benefits and Burdens not appearing in the associated document list?

These documents are not linked in Land Enquiry Services the same way as other documents associated with a certificate of title. The plans and instruments for restrictive covenants will need to be purchased by typing in the unique numbers after retrieving the correct information from the title.

In Duplicate Status, why does it say "Last Issuing Details" when the title is not issued?

The "Last Issuing Details" refers to the last time that title was made paper and issued from Landgate. This would be considered historical information if the title is no longer issued.

Is there a print function within Land Enquiry Services?

No, Land Enquiry Services has no print function built into it. However, you can print directly from your web browser and the page should format correctly.

When trying to order a plan in the Multiple Products screen I continually receive an error. Am I doing something wrong?

When ordering a plan in the Multiple Products screen you must enter in the correct prefix. P = Plan, DP = Deposited Plan, D = Diagram and SP = Strata Plan. If you're uncertain about which prefix to use, use the Plan Information search to investigate the plan numbers you have.

Why am I not able to search by Name?

If you don’t have a MyLandgate account, name searches must be conducted in person at one of our Landgate Offices in Midland or Perth. An in person request requires you to present 100 points of ID to comply with Name Suppression guidelines.

Why won't it let me order a Field Record?

Field Records are the licensed surveyor’s notes from surveys of land and are only available to specific authorised users. If you are not a licenced surveyor and require access to a field record, please submit your request in writing to Customer Service.

I need a certified copy of a product in Land Enquiry Service. How do i order it?

You can purchase a certified copy of a product by completing and submitting the Request for Certified Copy form. Customer Service will process your request and should provide you the document within 5 business days.

I've done a Dealing Search and it says it's a Registrar’s Packet. Can you provide me the status of this?

You can purchase a status report for a Registrar’s Packet by completing and submitting the Request for Status Report form. Customer Service will process your request and should provide you the document within 5 business days.

I've done a Dealing Search but the NotifyMe product is missing. What's happened?

A dealing search can be done on any dealing, even when it's completed. NotifyMe will only appear as an available product for dealings that are not yet complete.

A document is still 'Under Examination' but I need a copy of it now. How do I order it?

You can purchase a copy of an unregistered dealing by completing and submitting the Request for Dealing Search form. Customer Service will process your request and should provide you the document within 5 business days.

How far back does Ownership History go?

Historical ownership will show the changes of proprietors back until approx. 1989. If you need historical ownership information prior to this date, you may wish to seek Landgate's recommendations for your specific investigation. Landgate has Historical Searches available, along with several other products that may assist you.

Ownership History does not show me historical consideration figures. How do I get this information?

This information will be available in an upcoming report that will be made available for purchase through Land Enquiry Services. Until this report released, you will be able to use Land Enquiry (LEN) and run a Sales Enquiry. Please note that interactive fees are still applicable when using Land Enquiry (LEN).

I used to get Historical Information such as Key Sheet information from Land Enquiry (LEN). Where is this in Land Enquiry Services?

Historical information such as Historical Crown Allotment, Key Sheets and Survey Index Card Information can be viewed as static historical information externally from Land Enquiry Services. You will be able to download the data for free for your investigation.

I previously used Sales Enquiry in Land Enquiry (LEN), is this still available?

Yes, Land Enquiry Services provides a new search option called Ownership History that provides you the information without interactive fees.

Can I be logged in to Land Enquiry Services and Land Enquiry (LEN) at the same time?

Yes, while both systems are available, you can log into both Land Enquiry Services and Land Enquiry (LEN) at the same time. Please note that interactive fees in Land Enquiry (LEN) are still active and any accrued fees will be charged to the billing account.

I have come across information which is incorrect in the registry who do I advise?

When using the Shopping cart it continually asks me for my contact number is there a way around this?

You can set a default email address in your MyLandgate Portal through the Transaction Account Details feature. Refer to the User Guide - How to Change User Details for detailed instructions.

This page was last updated on: 15 May 2019