Western Australians have a spiritual, personal and commercial connection to our land.
For the first Australians, connection to the land is an inherent part of identity and culture. For many of us, land and property is the most valuable asset we will ever own. For business and government, land is an integral part of our economy – in mining, agriculture, manufacturing and tourism.
Landgate's history can be traced back to Western Australia's colonial days, where land was the most available and tangible currency. Its importance to our identity and our economy remains the same today.
Evolving since 1829 from the original Surveyor-General's Office, Landgate became a statutory authority in 2007, heralding a new era in location information in Western Australia. Since then, while retaining our purpose as the guardian of property ownership and custodian of WA's location information asset, Landgate has set about commercialising its offering to deliver a broad range of products and services to West Australians – providing even greater benefits to the State.
While we focus on delivering our core business, Landgate has also become recognised in the public and private sectors for its leadership in innovation and customer service. We are constantly looking at ways to improve, to give our customers and the community an even better experience and offering.
What we do
Landgate is the guardian of property ownership in Western Australia and is the custodian of the State's location information asset. Our role underpins the economic security and prosperity of the State and citizens of Western Australia.
We provide a secure land titles system, impartial land valuation services and authoritative location information – all vital to the Western Australian property market and the State's economy.
We are the State's trusted and respected source of location information, helping to inform important decision-making in government, business and the community.
Landgate provides Western Australians with easy access to location information including:
We return a dividend to our shareholder, the State Government of Western Australia, to contribute to the economic development of the State. We also reinvest capital in projects and strategic initiatives that strengthen and grow our business.
Landgate's success is centred around our commitment to our customers, our focus on our people and our responsibility to our community.
Our Statement of Corporate Intent (SCI) provides a clear action plan to guide us as we implement our priorities each year.
How we work
Our customers, our people and our community are at the heart of everything we do.
At Landgate, we strive to make it easy to do business with us. We aim to know and understand our customers' needs, and work cleverly and efficiently to respond to them.
Just as our people strive to offer the best customer service, we strive to look after our people as best we can. We foster a high performance culture that rewards and recognises both individual and collective achievement. We aim to attract creative, commercial thinkers.
Our responsibility to the people of Western Australia is to protect their property rights, even as the world changes around them. We are constantly aware that we live in times of rapid change, and that we hold a significant location information asset on behalf of the community. We are determined to maximise its value for the people of Western Australia.
At Landgate, our values are at the heart of everything we do.
They define the culture of our organisation and highlight what's important to us. They guide how we behave and interact – with our customers, our people and our community.
Commit and act
We do what we say we will do.
We take personal responsibility and accountability.
Landgate employees are empowered to make decisions, take action and see things through. We are bold, clear and prepared to tackle problems head on.
Dynamic and engaged
We are passionate, proud and enthusiastic.
We make it easy to do business with us.
We continually strive to do everything well. Together we make Landgate an interesting, satisfying and enjoyable place to work and to do business.
Innovate and achieve
We think about tomorrow in what we do today.
We celebrate success.
We take pride in our work, in our organisation and in each other's success. We are constantly looking at ways to improve, to give our customers and the community an even better experience.
Honest and true
We are supportive and respectful.
We communicate openly.
We take our roles seriously as guardian and protector of property rights.
We are the leader in provision of accurate and accessible location information.
We speak openly and honestly to each other, our customers and to the community. We always act with integrity.