System compatibility

  Windows operating system Mac operating system
  Internet Explorer 11 Firefox 54 Chrome 60 Edge 38 Safari 10
MyLandgate portal No issues No issues No issues No issues No issues
Land Enquiry (LEN) No issues No issues No issues No issues No issues
Electronic Advice of Sale (EAS2) No issues No issues No issues No issues No issues
Region Scheme Certificate (RSCS) No issues No issues No issues No issues No issues
MyLandgate Map Viewer One or more issues Issues prevent this system from loading Issues prevent this system from loading Issues prevent this system from loading Issues prevent this system from loading
Sales View+/Create Map One or more issues No issues Issues prevent this system from loadingIssues prevent this system from loading No issues
WA Atlas One or more issuesIssues prevent this system from loading Issues prevent this system from loadingIssues prevent this system from loading No issues
Map Viewer PlusNo issuesNo issuesNo issuesNo issuesNo issues
Shopfront Products No issues No issues No issues No issues No issues
Address Verification Service No issues No issues No issues No issues No issues
Broker Service No issues No issues No issues No issues No issues
DFES Emergency Services (ESL) No issues No issues No issues No issues No issues
ePlan Lodgement No issues No issues No issues No issues No issues
Online Geographic Names No issues No issues No issues No issues No issues

Issues log

MyLandgate Map Viewer

Browser Issue Workaround
Internet Explorer Print tool - 'Print View' button displays blank page when selected Within the broken image link page, right click on the page and 'View source'

Copy the file path starting from 'file' and ending with 'png'

Paste it in the URL box

Image will appear.
EdgeMyLandgate Map Viewer is not available in Microsoft Edge browser as it does not support plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).
Firefox 54 MyLandgate Map Viewer is not available in Firefox 54 browser as it does not support plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers;Internet Explorer and Firefox 51(32 bit)
Firefox 51 (32 bit)Print tool - 'Print View' button displays blank page when selectedRight click on the broken image icon

Select 'Copy image location'

Paste it in the URL box

Image will appear
Chrome MyLandgate Map Viewer is no longer available in Google Chrome browser. As of September 2015 Google no longer supports plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32bit).
SafariApplication does not load when launched. ERDAS web plug in is not supported by Apple Mac as it is a Microsoft application.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).

New Map Viewer

Browser Issue Workaround
Internet Explorer 11 'Java Plug in required' message is prompted throughout use of the application. Select 'Cancel' to continue using New Map Viewer application.
EdgeNew Map Viewer is not available in Microsoft Edge browser as it does not support plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).
ChromeNew Map Viewer is no longer available in Google Chrome browser. As of September 2015 Google no longer supports plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).

WA Atlas

Browser
IssueWorkaround
Internet Explorer 'Java Plug in required' message is prompted throughout the use of the application.  Select 'Cancel' to continue using WA Atlas application.
Firefox 54WA Atlas is not available in Firefox 54 browser as it does not not support plug-ins.WA Atlas can still be accessed via other supported browsers; Internet Explorer, Safari and Firefox 51 (32 bit)
EdgeWA Atlas is not available in Microsoft Edge browser as it does not support plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).
ChromeWA Atlas is no longer available in Google Chrome browser. As of September 2015 Google no longer supports plug-ins.MyLandgate Map Viewer can still be accessed via other supported browsers; Internet Explorer and Firefox 51 (32 bit).

Scheduled maintenance

Customers please note that Landgate performs system upgrades and maintenance on a regular basis. During these times some or all services may be unavailable, however Landgate will provide customers with details about which products or services are temporarily unavailable.

Our current scheduled maintenance times are:

  • application changes are undertaken on Wednesdays from 5pm to 12am
  • network/infrastructure changes are undertaken on Tuesdays from 5pm to 12am.

This page was last updated on: 02 Aug 2017